Frequently Asked Questions
Have questions about promotional products, branded apparel or ordering with ABADOO? Find answers for businesses, procurement teams, schools and community organizations. We're based in Regina, Saskatchewan, serving customers across Canada.
About ABADOO
What is ABADOO Promotion Group?
ABADOO Promotion Group is a promotional products and branded apparel company based at 1140 Broad Street in Regina, Saskatchewan. We serve organizations across Canada, helping them find and customize products for employees, clients, events and communities, with in-house decoration including embroidery.
Who is behind ABADOO?
ABADOO is a family owned and operated company, founded in Regina in 1999 by Frank and Jeanniene McInally. Over the years we've grown by bringing together AB-A-DOO Marketing, The Embroidery Factory, Creative Edge, Carey Advertising and DAKOTA Promo under the ABADOO Promotion Group. Read our story.
Is there a showroom in Regina?
Yes! Come see our showroom at 1140 Broad Street in Regina. Our showroom hours are Monday to Friday, 8:00 am to 5:00 pm. You can also call us at 306-525-5612. Contact us.
How is ABADOO related to DAKOTA Promo?
DAKOTA Promo is the Indigenous-owned division of ABADOO Group and a CCIB Certified Indigenous Business. Organizations looking to work with an Indigenous supplier can order through DAKOTA Promo and get the same team, experience and service. Visit DAKOTA Promo.
Do I need an account?
No, you can request a quote anytime without one. A free account lets you see your order history and save favourite items for later. Create a free account.
Products and Decoration
What products can you brand with my logo?
Just about anything! Our PromoWEAR® + LogoSTUFF® covers apparel like t-shirts, hats, golf shirts, dress shirts, sweaters and jackets, plus drinkware, pens, bags, electronics, keychains, golf items and much more. We carry brands like Gildan, Nike, Puma and Under Armour to fit any budget. See PromoWEAR + LogoSTUFF.
Do you do embroidery in-house?
Yes. ABADOO acquired The Embroidery Factory in 2008, which gave us control over decoration and lets us turn orders around faster. Our decoration equipment is right here at our Regina location.
What decoration methods do you offer?
We offer embroidery, screen printing, heat transfers, laser etched patches, debossing and laser etching. We'll recommend the best method for your item and logo. Learn about our decoration options.
Do you offer Canadian-made products?
Yes. We're committed to supporting Canadian businesses, and our SHOP CANADA page features PromoWEAR + LogoSTUFF options that are 100% Canadian sourced, made and produced, from brands like StormTech, Chilly Moose, Levelwear, Tough Duck and more. Shop Canada.
Can I browse products online?
Yes. You can search our product database on our website anytime, add items to your cart to request more information, or place an order through our secure checkout. Search products.
Timing, Shipping and Pricing
Do you ship across Canada?
Yes. Based in Regina, Saskatchewan, ABADOO ships to customers across Canada. Shipping costs vary by order size and destination, and we'll include them in your quote.
How long do orders take?
Turnaround depends on the product, quantity and decoration. Most orders are ready in 10 to 15 business days after you approve your proof, and many in-stock items can be faster. Let us know your in-hands date when you request a quote, and we'll help you plan a realistic timeline.
How does ABADOO price its work?
We work with customers to find products that meet their needs and budget, considering product quality, customization, quantity and overall value. Contact us to discuss your project and receive a quote tailored to your requirements.
Is there a guarantee?
Yes. Every order is backed by our 100% guarantee: on time, on budget, correct, and satisfied. If something doesn't go as planned, we work directly with you to make it right.
Will I see a proof before my order is made?
Yes. We send a digital proof for every decorated order, and nothing goes into production until you approve it.
What do you need for my logo?
A vector file (AI, EPS or PDF) works best. If you only have a JPG or PNG, send it anyway, and we'll let you know if it needs to be redrawn.
Can you handle rush orders?
Often, yes. Making the impossible possible is what we do every day. We offer 24 hour service (order today, ships tomorrow) on rush orders with a minimum order value of $300. Rush orders don't include a paper proof, so artwork must be 100% accurate and in vector format. Exceptions may be made on rush orders, just ask. Call us at 306-525-5612 to talk through your options. Rush orders.
How do I request a quote?
Visit our Start a Project page, email sales@abadoo.ca or call 1-877-413-1310. Tell us your goals and budget, and we'll source the right items for you. Have your logo ready? You can send it through our Art Upload page.
What is the VIPP program?
The ViPP Program by ABADOO gives members exclusive pricing, specials and opportunities, plus FREE PromoWEAR + LogoSTUFF when you join. Call 306-525-5612 or email sales@abadoo.ca to connect. Learn about VIPP.
Online Company Stores
Can ABADOO set up an online company store?
Yes. We can develop and manage private online company stores where employees or branches can order pre-approved branded apparel, onboarding items and promotional products. Stores can be set up with agreed budgets or payment arrangements, and products can be shipped directly to individual locations across Canada.
Do you have Orange Shirt Day products?
Yes. Orange Shirt Day (Every Child Matters) brings First Nations, local governments, schools and communities together in the spirit of reconciliation. We offer 100% cotton orange tees with a full-front imprint, using our design, your own design, or your school or corporate logo. We also offer Orange Shirt Day lapel pins, so people who can't wear an orange shirt can still show their support. Organizations that prefer an Indigenous-owned supplier can order through DAKOTA Promo, our Indigenous-owned division led by David Bellegarde of Peepeekisis First Nation. See Orange Shirt Day products.
Let's Talk!
Was your question not answered here? We're happy to help! Whether you have a question, a specific product in mind, or need a few ideas to get started, reach out and we'll help you find the right fit.
Email: sales@abadoo.ca
Toll-Free: 1-877-413-1310
You can also visit our Start a Project page and tell us a little about your project.